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Give Customers an Exit Strategy from Hosted Messaging

Sometimes the most successful business comes from out-of-the-box thinking. When it comes to hosted messaging services, many solution vendors take an entrapment approach. Win customers over to your solution, and then lock them in so that you can squeeze an annuity revenue stream from them: per mailbox per month pricing, with extra billing thrown in [...]

Best Practices for Social Media Guidelines

IDC Content >>
IDC's coverage of content services, networks, rights and management.

Source:

This IDC study presents five unique case studies of how organizations have developed corporate social media guidelines for employees to follow. The study features the processes taken by ESPN, HP, Intel, Mayo Clinic, and SAP to support appropriate use of social media among employees and how the interests of the

Microsoft Office and SharePoint Traction: An Updated Look at Customer Adoption and Future Plans

IDC Content >>
IDC's coverage of content services, networks, rights and management.

Source:

This IDC study discusses the findings of a QuickPoll survey fielded in July 2009 to gauge adoption of alternative office productivity tools and Microsoft SharePoint and to assess customer needs and priorities for content management. "Microsoft continues to dominate the desktop office tools market, of course, but we are seeing

BRIC Telecom Services Spending Forecast (March 13, 2009)

The Worldwide Black Book (IDC #215167) is IDC's quarterly analysis of the status and projected growth of the worldwide ITC industry in 54 countries. The Worldwide Black Book is the backbone of all IDC research. The information contained in this research addresses the issues and needs that are critical to the success of all types of clients, including executives, market visionaries, and market strategists.

Winning Enterprise Applications Customers in 2009: Who They Are and Why?

Top 10 States in U.S. Networking Equipment Spending (March 12, 2009)

User Survey Analysis: Understanding Supply Chain Management Software Buyers, North America, 2009

Budgetary head winds have created a difficult environment for vendors offering supply chain software. To better understand buying sentiment within North America, vendors and investors should leverage this report to understand the key SCM business and technology issues affecting organizations.

IDC Predicts Worldwide Mobile Phone Shipments To Fall 8.3% in 2009

IDC predicts 2009 to be a very rough year for the mobile phone market, with the most recent market forecast anticipating growth of -8.3% for the year.

Cool Vendors in Intellectual Property, 2009

The changing landscape of intellectual property threatens to become a major industry disruption. These cool vendors have found inventive ways for organizations to deal with the complexities and risks associated with the growth in patents and open-source software.

Cool Vendors in Solar Energy, 2009

This research identifies several innovations that promise to revolutionize solar energy and key parts of the supply chain: concentrating photovoltaic systems, micro-inverters, specialized single crystal approaches and solar energy as a service.

The First Line Sales Manager as a Backbone of Sales Productivity: Overview of Best Practices

As companies search for improvements in sales productivity, a few key leverage points stand out. Of these, the first line sales manager is one of the most critical. The effective first line sales manager ensures: The effectiveness and ROI of training and enablement investments A conduit for the bidirectional flow of both control and information The adherence to common selling processes The validity of data entered into the company SFA system The job satisfaction and retention of the individual...

Tough Economic Times Bring New Opportunities to CEE Communications Companies, Says IDC

Communications companies in Central and Eastern Europe (CEE) are reevaluating their business plans due to the global economic crisis. According to data from IDC, changes now occurring with regard to consolidation, government spending, and technology migration will make it easier for companies to weather the economic downturn.

Enterprise Architecture Research Index: Integrating Enterprise Architecture With Business...

This research index presents Gartner's considerable published research on improving the business strategy alignment of enterprise architecture work, with specific focus on the business context and common requirements vision definition.

Enterprise Architecture Research Index: Enterprise Solution Architecture

Gartner has published considerable research on enterprise solution architecture. This research index presents a simple way to understand and then navigate as needed to the research that is focused on more-specific ESA issues.

Western European Server Market Update, February 2009

This update includes a summary of the main news in the server market in February 2009. HP and Sun Microsystems sign agreement for Solaris on ProLiant servers. IBM becomes launch partner for SAP modular software suite. HP signs contract with Italian customer in finance. VMware reports fourth quarter and full year 2008 results. EDS is certified in Run SAP methodology. VMware and Fujitsu Siemens Computers announce joint solution at VMworld. IBM to implement Blue Gene system in German research...

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Research

Give Customers an Exit Strategy from Hosted Messaging

Best Practices for Social Media Guidelines

Microsoft Office and SharePoint Traction: An Updated Look at Customer Adoption and Future Plans

BRIC Telecom Services Spending Forecast (March 13, 2009)

Winning Enterprise Applications Customers in 2009: Who They Are and Why?

Top 10 States in U.S. Networking Equipment Spending (March 12, 2009)

User Survey Analysis: Understanding Supply Chain Management Software Buyers, North America, 2009

IDC Predicts Worldwide Mobile Phone Shipments To Fall 8.3% in 2009

Cool Vendors in Intellectual Property, 2009

Cool Vendors in Solar Energy, 2009

The First Line Sales Manager as a Backbone of Sales Productivity: Overview of Best Practices

Tough Economic Times Bring New Opportunities to CEE Communications Companies, Says IDC

Enterprise Architecture Research Index: Integrating Enterprise Architecture With Business...

Enterprise Architecture Research Index: Enterprise Solution Architecture

Western European Server Market Update, February 2009

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