ITSometimes the most successful business comes from out-of-the-box thinking. When it comes to hosted messaging services, many solution vendors take an entrapment approach. Win customers over to your solution, and then lock them in so that you can squeeze an annuity revenue stream from them: per mailbox per month pricing, with extra billing thrown in [...]
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Best Practices for Social Media GuidelinesIDC Content >>  Source: This IDC study presents five unique case studies of how organizations have developed corporate social media guidelines for employees to follow. The study features the processes taken by ESPN, HP, Intel, Mayo Clinic, and SAP to support appropriate use of social media among employees and how the interests of the
Microsoft Office and SharePoint Traction: An Updated Look at Customer Adoption and Future PlansIDC Content >> Source: This IDC study discusses the findings of a QuickPoll survey fielded in July 2009 to gauge adoption of alternative office productivity tools and Microsoft SharePoint and to assess customer needs and priorities for content management. "Microsoft continues to dominate the desktop office tools market, of course, but we are seeing
BRIC Telecom Services Spending Forecast (March 13, 2009)
The Worldwide Black Book (IDC #215167) is IDC's quarterly analysis of the status and projected growth of the worldwide ITC industry in 54 countries. The Worldwide Black Book is the backbone of all IDC research. The information contained in this research addresses the issues and needs that are critical to the success of all types of clients, including executives, market visionaries, and market strategists.
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